Updated on: December 1st 2021
Recursia, LLC does not accept returns or exchanges unless the item you purchased is defective. PLEASE CHECK THE SIZE CHARTS BEFORE PURCHASING ANY CLOTHING! If you receive a defective item, please contact us at email@example.com with pictures and details of the product and the defect. Customers have 30 days following the delivery date of their purchase to inquire about returning a product due to a defect.
We will provide you with an address to ship the item back. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product.
To be clear: Recursia® does not accept returns due to garments being ordered in the wrong size. Please inspect the size charts before purchasing clothing or any product where the size is important.
Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Quality and Ethical Standards Guaranteed
Creating excellent, exciting products in a responsible and ethical fashion is a Recursia priority. We combine our exclusive eye-catching print designs with the most comfortable and high-quality materials we can procure. We use state-of-the-art printing technologies to ensure that the colors and details of our intricate designs remain sharp, vivid, and attractive. The fabric design for each garment is printed and inspected for quality before being individually hand-cut and sewn by experienced professionals in North America and Europe. The majority of our products are hand-made in the USA.
THANK YOU FOR YOUR UNDERSTANDING AND PATRONAGE!
Recursia is a new small business with a small team. As we grow we fully intend to be able to handle returns based on mistake orders, however at this time we have no infrastructure to handle this. We sincerely apologize for this inconvenience and hope you understand.
SPECIAL SHIPPING NOTE:
DUE TO THE COVID-19 PANDEMIC AND SUPPLY CHAIN DISRUPTIONS, SHIPPING MAY TAKE LONGER THAN EXPECTED. WE ARE DEEPLY SORRY IF ANY OF YOUR ORDERS ARE DELAYED. PLEASE CONTACT US IF YOUR ITEM HAS NOT ARRIVED IN 18 BUSINESS DAYS FOLLOWING YOUR ORDER.
Again, please always carefully inspect the size guides before purchasing to ensure you get the product that will fit you best!
Typically domestic orders processed in the US will take 5-7 business days to arrive. We always strive to get you your order to you no later than 10 business days from the time you made your order.
However, please note that some products come from Europe and may encounter delays. For products coming from Europe please expect 7-16 days for your purchase to arrive.
NOTE ABOUT OUR LOGO APPEARING ON GOODS
Please expect Recursia products to bear our logomark. Not all product thumbnails in the marketplace illustrate that our logomark is either directly printed on the product or an interiorly stitched-in or printed tag. We do not accept return requests based on not realizing our logo would appear on your product.
MINIMIZING NEGATIVE ENVIRONMENTAL IMPACT
Some of the worlds biggest polluters are the textile and fashion industries. We at Recursia® strive to minimize our negative impact and environmental footprint. For this reason, all of our products are made on a by-order basis by fairly-paid professionals. Each piece you order is individually hand-made in a sustainable way.
To help us minimize waste, please scrutinize the size charts before purchasing. Our products are printed, hand-cut-and-sewn, and inspected for quality and correct sizing in-house prior to shipment.